Privacy Policy

Who we are

LMTLSS Media is a video production, web design and marketing company operating out of Lowell, Massachusetts and Salem, New Hampshire. This policy explains how we handle information collected through lmtlssmedia.com.

Information we collect

• Details you submit in our forms, such as your name, business name, email address and phone number.
• Project details you choose to share with us, including budget ranges and service interests.
• Usage data collected automatically, such as pages viewed, referring website, approximate location and device or browser type.

How we use it

We use this information to respond to inquiries, prepare estimates, deliver services you request, improve our website, and measure which marketing channels bring people to us. We do not sell your personal information.

Analytics and cookies

We use Google Analytics to understand how visitors use the site. These tools may set cookies or use similar technologies to store an anonymous identifier and record referral source. You can block cookies in your browser settings or opt out of Google Analytics using Google's browser add-on.

Sharing

We share information only with service providers that help us operate the business, such as our website host, email provider, analytics provider and customer relationship management system. These providers may only use the information to perform services for us. We may also disclose information where required by law.

Retention and security

We keep inquiry and client records for as long as needed to run our business and meet legal or accounting obligations, then delete or anonymize them. We use reasonable administrative and technical safeguards, though no method of transmission over the internet is completely secure.

Your choices

You can ask us to access, correct or delete the personal information we hold about you, and you can unsubscribe from marketing email at any time using the link in the message or by contacting us. Depending on where you live, you may have additional rights under local privacy law.

Children

Our services are intended for businesses. We do not knowingly collect personal information from children under 13.

Contact

Questions about this policy can be sent to us through the contact form on our website.